The Whitehall Hotel, Best Western Premier Collection Chicago, Chicago
About the Hotel
The Whitehall Hotel, part of the Best Western Premier Collection, is a historic landmark that has been a preferred destination in Chicago since 1928. Located on Delaware Place, it is just steps away from the renowned Magnificent Mile, known for its upscale shopping and vibrant dining options. This independent boutique hotel has hosted numerous celebrities and offers a unique blend of traditional charm and modern hospitality. Guests can enjoy incredible views from nearby attractions such as the John Hancock Observation Deck and the Navy Pier.
Location
Ideally located near North Lake Shore Drive, The Whitehall Hotel is within walking distance of many Chicago attractions, including Millennium Park and the Museum of Contemporary Art. The hotel is conveniently positioned for easy access to public transportation and various dining and entertainment hot spots in the Gold Coast neighborhood. Guests can explore the vibrant local scene, with shopping and cultural landmarks just a short stroll away.
Rooms
Every modern guest room at The Whitehall Hotel features premium bedding, including Egyptian cotton linens and luxurious goose down comforters. The rooms are designed with custom furniture and original artwork to create an inviting atmosphere. Each accommodation includes a 42-inch LED TV, in-room safe, and luxury bath amenities. Select suites offer additional space and refined furnishings for an enhanced experience.
Eat & Drink
The hotel's in-house dining option, Kirei, emphasizes modern shareable dishes rooted in Asian culinary traditions. Guests can enjoy a variety of expertly prepared dishes alongside an extensive drink menu featuring wines and specialty cocktails. Breakfast is served daily, allowing for a convenient and delicious start to the day. The dining environment combines elegance with a casual vibe, perfect for both hotel guests and local visitors.
Leisure & Business
The Whitehall Hotel provides a range of amenities designed for both leisure and business travelers, including a fully-equipped fitness center and a 24-hour business center. Meeting and event spaces are available, providing a sophisticated setting for gatherings. Public areas are accessible and designed to ensure the safety and comfort of all guests, featuring concierge services and complimentary high-speed internet access.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Only dogs are allowed
Sports & Fitness
- Stationary bike
Services
- Valet parking
- Dry cleaning
- Wedding services
- Courier service
- Bell staff/Porter
Dining
- Restaurant
- Bar/ Lounge area
- Catering service
Business
- 24-hour business center
- Meeting/ Banquet facilities
- Video conferencing
- Fax/Photocopying
Children
- Cribs available
Spa & Leisure
- Treadmill
Room features
- Air conditioning
- In-room safe
- Tea and coffee facilities
- In-room desk
- Ironing facilities
Media
- In-room movies
Location
Reviews and Ratings
The hotel room felt more like an apartment than just a room, which was a great surprise. The service was top-notch, with Nancy from the front desk shining for her excellent customer service. The location was unbeatable, offering a mix of quiet surroundings and accessibility to everything we needed. However, the dining experience left something to be desired, especially with additional unexpected charges. Overall, a stay with ups and downs, but definitely worth it.
The hotel had a mix of positives and negatives. The rooms were smaller than expected and had a large crack, but they did have unique older furniture. The temperature control was an issue with no happy medium. The service was very accommodating and professional overall, despite a rough start. The location was excellent, close to attractions and dining options. The dining experience had some delays, but the breakfast was enjoyable.
The hotel offers pleasant, well-furnished, spacious, and comfortable rooms; however, they do not come with a refrigerator, so if room size matters, consider upgrading. The service was friendly and helpful, and the location is great for exploring downtown and the nearby attractions. The dining options are somewhat limited, but the staff is super helpful and welcoming. The overall experience offers good value for money.
Staying at the hotel was a mixed experience. The rooms were nicely sized considering the city center location, but there was a disappointment as the shower head was missing and the actual room didn't match the online photos. On a positive note, the staff were very polite and helpful, with the exception of one rude encounter at the front desk. The location was excellent, being right in the heart of the Magnificent Mile with easy access to many attractions. The dining experience left something to be desired with inattentive service, although the dishes were flavorful. Overall, the hotel offers some great advantages but also has its drawbacks.
My stay at the hotel was a mix of positives and negatives. The rooms were good-sized but unfortunately not well-maintained, with dirty sheets that seemed unchanged. On the bright side, the service was very accommodating and friendly. The location was fantastic, right in the heart of the upscale Near North area of Chicago, close to major attractions. However, the dining experience was lacking, with overpriced and poor-quality options. Facilities were standard, nothing exceptional.
I had a wonderful stay at this hotel. The rooms were spacious with a great bed and a good size bathroom, super quiet, and exceptionally comfortable. The service was top-notch, the location was perfect for exploring Chicago, and the dining experience was very good. However, the additional parking fee was a downside.
I had a wonderful stay at the hotel. The rooms were spacious and had a great bathroom, although the connection was quite poor, making it challenging to work or stay in touch with family. The location couldn't have been better, with easy access to shopping, dining, and iconic landmarks.
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