The Whitehall Hotel, Best Western Premier Collection, Chicago
About the Hotel
The Whitehall Hotel, a historic landmark in Chicago, is situated on Delaware Place near the upscale shopping and dining of the Magnificent Mile. Opened in 1928, it has hosted various celebrities and is known for its luxurious atmosphere and rich history. This boutique hotel features a blend of traditional charm and modern amenities, making it a popular choice for discerning travelers. Its prime location in the Gold Coast neighborhood offers easy access to the city's vibrant culture and attractions.
Location
Conveniently located, The Whitehall Hotel is within walking distance of numerous attractions, including the Museum of Contemporary Art, Navy Pier, and Millennium Park. The Chicago skyline is visible from the nearby John Hancock Observation Deck, an iconic locale. Public transportation options are easily accessible, providing guests with additional means to explore the city. Valet parking services are available, along with options for self-parking nearby.
Rooms
The Whitehall Hotel offers 222 guest rooms and suites, each featuring premium Egyptian cotton linens, plush down comforters, and elegant furnishings. Modern amenities include 42-inch LED TVs, in-room safes, and free Wi-Fi. Guests may choose from a variety of room types, including Superior Queen, Pinnacle King, and spacious suites with additional living areas. Accessibility features are incorporated into select room types to ensure comfort for all guests.
Eat & Drink
On-site dining is available at Kirei, which serves a blend of gourmet Italian and Chinese cuisine, emphasizing fresh, scratch-made dishes. The restaurant's atmosphere combines modern design with subtle Asian influences for an elegant dining experience. Guests can enjoy breakfast and dinner meals along with a variety of specialty cocktails and wines. Additionally, lobby bar and lounge areas provide an inviting space for guests to unwind.
Leisure & Business
The hotel includes essential leisure and business amenities such as a fully equipped fitness center, a 24-hour business center, and meeting spaces. Concierge services and 24-hour security ensure a safe and accommodating environment for guests. Other amenities include complimentary morning coffee and tea, as well as Wi-Fi access throughout public areas. The hotel is pet-friendly, allowing two pets per room for an additional fee.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Free Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Only dogs are allowed
Sports & Fitness
- Stationary bike
Services
- Valet parking
- Dry cleaning
- Wedding services
- Courier service
- Bell staff/Porter
Dining
- Restaurant
- Bar/ Lounge area
- Catering service
Business
- 24-hour business centre
- Meeting/ Banquet facilities
- Video conferencing
- Fax/Photocopying
Children
- Cots available
Spa & Leisure
- Treadmill
Room features
- Air conditioning
- In-room safe
- Tea and coffee facilities
- In-room desk
- Ironing facilities
Media
- In-room films
Location
Reviews and Ratings
The hotel room felt more like an apartment than just a room, which was a great surprise. The service was top-notch, with Nancy from the front desk shining for her excellent customer service. The location was unbeatable, offering a mix of quiet surroundings and accessibility to everything we needed. However, the dining experience left something to be desired, especially with additional unexpected charges. Overall, a stay with ups and downs, but definitely worth it.
The hotel had a mix of positives and negatives. The rooms were smaller than expected and had a large crack, but they did have unique older furniture. The temperature control was an issue with no happy medium. The service was very accommodating and professional overall, despite a rough start. The location was excellent, close to attractions and dining options. The dining experience had some delays, but the breakfast was enjoyable.
The hotel offers pleasant, well-furnished, spacious, and comfortable rooms; however, they do not come with a refrigerator, so if room size matters, consider upgrading. The service was friendly and helpful, and the location is great for exploring downtown and the nearby attractions. The dining options are somewhat limited, but the staff is super helpful and welcoming. The overall experience offers good value for money.
Staying at the hotel was a mixed experience. The rooms were nicely sized considering the city center location, but there was a disappointment as the shower head was missing and the actual room didn't match the online photos. On a positive note, the staff were very polite and helpful, with the exception of one rude encounter at the front desk. The location was excellent, being right in the heart of the Magnificent Mile with easy access to many attractions. The dining experience left something to be desired with inattentive service, although the dishes were flavorful. Overall, the hotel offers some great advantages but also has its drawbacks.
My stay at the hotel was a mix of positives and negatives. The rooms were good-sized but unfortunately not well-maintained, with dirty sheets that seemed unchanged. On the bright side, the service was very accommodating and friendly. The location was fantastic, right in the heart of the upscale Near North area of Chicago, close to major attractions. However, the dining experience was lacking, with overpriced and poor-quality options. Facilities were standard, nothing exceptional.
I had a wonderful stay at this hotel. The rooms were spacious with a great bed and a good size bathroom, super quiet, and exceptionally comfortable. The service was top-notch, the location was perfect for exploring Chicago, and the dining experience was very good. However, the additional parking fee was a downside.
I had a wonderful stay at the hotel. The rooms were spacious and had a great bathroom, although the connection was quite poor, making it challenging to work or stay in touch with family. The location couldn't have been better, with easy access to shopping, dining, and iconic landmarks.